In this episode, Ab speaks with Azman Jaafar, Managing Partner and one of the founding members of RHTLaw Asia on how legal technology can drive success in a law firm.
This episode is a special segment to the article "How Legal Tech Innovation Can Drive Success in Your Firm" which was published in the Singapore Law Gazette in October 2021.
During the discussion we cover:
- How the firm thinks about leveraging technology
- Working with constraints - how to decide where to allocate finite resources
- What drives innovation at the firm
- Thoughts on digital transformation
- How to take your clients with you on the journey
From the episode
When we talk about digital transformation, a big part of it, in the words of a friend of mine, who said that Azman it's not about analog to digital is about the entire change mindset, about how you no longer look at analog processes. You no longer look at analog data.
You're trying to tell yourself that everything we do and how we have to have a mindset of how we will use data and technology to transform what we do into something a whole lot bigger, better, faster. That's always been the challenge in organizations, not just law firms.
A lot of it now has got to do not just about the technology, but it's about getting people to come along with you getting to stakeholders, and getting stakeholders to understand why they need this.
And, the part I enjoy most is being able to share with them your vision of the future. You typically would have to have a good idea of what the future looks like, say in three to five years. I think it's about the novelty of things and it's about sharing the journey.
About recreating the new tomorrow in your mind and telling someone that, it's going to look like this, and then convincing someone that it could. It might not be exactly the same, in three years' time, but it would look something like this and see the excitement that may, or sometimes not excitement. And sometimes somebody will tell me that Azman you're mad, But it's exciting.