The Fringe Legal Newsletter is a weekly digest that provides delicious bites on innovation, transformation, and KM for legal innovators. It includes commentary on emerging topics, notes from people putting ideas into practice, and hidden gems (articles, tools, and more).
The legal sector has an NPS of -54. By not focusing on clients more, firms are leaving money on the table. Improve customer experience to increase revenue.
A lot of tech talk this week - not so much about specific solutions but understanding how technology can make an impact. I share three perspectives on leveraging technology to be a force multiplier for your practice.
Education lags behind innovation Legal education needs to be disrupted. Change is required throughout the entire process, from lawyer formation through post qualification. If lawyer formation is of interest, then I would recommend following folks like Jordan Furlong [https://www.linkedin.com/in/jordanfurlong/] and his site Law21 [https://www.
How Legal Tech Innovation Can Drive Success in Your Firm Technology should serve a purpose, and it should be in line with the overall business strategy. In my article, published this month, in the Singapore Law Gazette, I claim: > The ultimate goal of a legal innovation strategy is to
A quick note: the Fringe Legal tech stack will change over the next couple of weeks, including the provider we use to send emails. I'll share more closer to the time. What's hot in 2021 Caroline Hill, of Legal IT Insider fame, shared slides from a
This issue is coming to you from Arizona. It felt good to dust off the hiking shoes and see a new landscape. Here's what I pondered on the hike to the peaks you see in the image above. Having a fine-tuned AI model, allows you to solve
