Most apps measure ROI, not joy. This issue explores “Time to Fun,” and why designing for delight drives adoption and lasting engagement.
Where AI and automation dominate headlines, it's easy to lose sight of what drives the legal industry: human connections. Yet, as law firms race to adopt the latest tech, there's a growing recognition that the most successful firms will strike a delicate balance between technological innovation
Tactical approaches to adoption and challenging the status quo with India Preston
Notes from discussion with Brad Blickstein, David Cambria, and Keith Maziarek on Client Expectations, Tech Investments, and the Economic Downturn.
SKILLS 2023 brought together KM and innovation leaders across the legal profession. Read on for summaries and quotes from each presentation.
Over half of clients change law firms because of client service reasons. Law firms can transform key clients into major accounts using Strategic Client Management.
